If you have any questions about using NetPing devices, please contact our technical support team.
How to Get Technical Support for NetPing Devices?
Email us support@netpingdevice.com. Indicate the entire list of NetPing devices used within the application, the current software version and what tasks the devices should solve. Describe the current scheme for connecting external devices and sensors to NetPing controllers and what the problem is.
Do You Support Out of Production Devices?
Yes, we support all devices we ever manufactured. However, for a range of reasons we cannot guarantee problem-solving for devices taken out of production more than 2 years ago.
Where to Find Answers to Typical Questions about NetPing Devices?
Our professional IT blog has a separate section of articles “FAQ”.
Where to Find Typical Examples of Using NetPing Devices?
Our professional IT blog has a separate section of articles “Tutorial” that describe typical examples of using NetPing devices.
Where to Find Technical Documentation for NetPing Devices?
Technical documentation is published on the portal.